Paid checkout availability
Paid checkout is available only for eligible listings and locations. In some places, you may still be able to borrow for free.
This information is general and is not legal or tax advice.
Availability can vary by listing and by pickup or return location.
The app shows whether a request is free or paid. Before you confirm, it shows the amount due and any applicable tax, deposit, or promotional terms.
What borrowers should expect
- If a request is free, the confirmation screen shows $0. You won't be charged a rental price, and no deposit hold will be placed.
- If a request is paid, review the full price, any applicable tax, and any deposit terms before confirming.
- If paid checkout is not available for a request, you won't be charged. The app may offer an eligible free booking instead.
What owners should expect
Owners can set listing details and availability, but adding a price or deposit does not automatically make a listing eligible for paid requests. The app shows any steps needed before a paid request can proceed.
Paid checkout availability can change. If the result for a listing or request seems incorrect, contact support before arranging payment or changing the pickup location.
Need more help?
Contact support from the BorrowHive app or email support@borrowhive.com. For your security, don't include ID photos, tax IDs, payment credentials, or other sensitive documents in an email. We'll tell you how to share anything else we need.