BorrowHive Support
These articles explain BorrowHive product behavior. They are not legal or tax advice.
Find guidance for verified-person checks, authorized pickup and return people, sales tax, Colorado pilot limits, owner tax policies, deposits, late returns, and support escalation.
Sales tax and marketplace policies
View category- Colorado acquisition-tax-paid attestation legal or tax review pending
- Colorado controlled rental pilot legal or tax review pending
- Colorado locations supported by the pilot legal or tax review pending
- Deposits, late fees, and damage charges legal or tax review pending
- Owner tax policies outside BorrowHive-collected states legal or tax review pending
- Sales tax on BorrowHive rentals legal or tax review pending
- States where BorrowHive collects sales tax legal or tax review pending
- Tax-exempt renter requests legal or tax review pending
- Why a Colorado home-rule city needs separate clearance legal or tax review pending
- Why paid checkout is not available in some locations legal or tax review pending
Trust, safety, and verification
View category- Adding an authorized pickup or return person privacy or legal review pending
- Asset labels, location checks, and identity verification on BorrowHive privacy or legal review pending
- Guide to becoming a verified person on BorrowHive privacy or legal review pending
- Identity verification incident response privacy or legal review pending
- Identity verification operations runbook privacy or legal review pending
- Identity verification privacy and redaction privacy or legal review pending
- Troubleshooting BorrowHive identity verification privacy or legal review pending
- Why BorrowHive requires identity verification before renting or lending privacy or legal review pending